A 99.9% Server Uptime
We have built our website hosting platform using stable hardware and significantly tweaked software. Our admins have installed a modified version of SELinux on all our web hosting servers in order to guarantee optimal protection and stability. We have added a number of DoS protection appliances combined with highly efficient firewall programs to make sure our internal network is impregnable and secure.
All website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also set up our very own internal network in all our datacenters. Everything is based on enterprise–level hardware elements fabricated by Juniper. Moreover, on each single router, we’ve placed a firewall with an elaborate algorithm in an attempt to sift out all questionable requests.
As a result, in each of our datacenters – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to decrease all possible risks with our cloud hosting packages and although our company provides premium–quality client support, there are instances when the customer simply isn’t satisfied with what we are offering. Or he needs to upgrade to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not satisfied, you will receive a full refund.
24/7 Technical Support
If you’ve ever had to wait for hours for a response, you are aware of how annoying this can be, especially if your site is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here for you and they will respond to you in under one hour. And the best thing is that their average response time is less than twenty minutes!