1 hour ticket response
Prompt support is our main concern and this is the reason why we’ve got a team of practiced tech support engineers who are eager to offer a swift reply to any question that you could have. Simply send your helpdesk ticket from the Website Control Panel and we’ll respond back to you within 1 hour at the latest. As a matter of fact, we work hard and aim for a 20–minute customer support ticket response time.
A Top–Notch Client Care Service
We have a team of web hosting support professionals who are eager to reply to all your questions every time you require support. The majority of our customer care team representatives have many years of experience in the website hosting sector, which implies that you can always rely on fast and detailed answers to your problems.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you can find an easy–to–navigate Help Center section where you can get quick tips on how you can use our services. You can see the answers to your inquiries in our F.A.Q. section, find more details in the web hosting account administration articles or check out our educational video tutorials.