A lot of individuals who begin using their 1st hosting account, or switch companies, often have queries with regard to how particular operations are done or experience problems when setting up different things such as e-mails, site settings, and so on. That is why, many hosting providers have prepared documentation with standard questions and problems in order to help their clients receive information swiftly and easily. Consequently, the tech support staff can dedicate more time to real issues that particular customers may be experiencing, since the solution for the smaller things will already be available on the World Wide Web and customers can easily solve them without having to get in touch with the client care staff. Having elaborate documentation is extremely important, especially for new clients without any experience at all, because the web hosting service entails an array of functions and many people can become puzzled about what action to take. A good information repository can both help you accomplish the operations that you want and find out how the hosting service works in general.

Extensive Online Documentation in Website Hosting

All website hosting that we offer come with a detailed knowledge base where you can find all you need to know in regards to your web hosting account. Irrespective of whether you’re planning to create a brand new database, to forward a domain using an .htaccess config file or to set up an email account on your PC or feature phone, you can simply check our help articles and all the info that you need will be there. When you visit a specific section of the Hepsia hosting Control Panel, you can see articles that are related to the features that can be accessed through it. If you want to see the complete article collection and get acquainted with all the functions that Hepsia offers, or only to read general info about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost best to encompass any problem that you could possibly experience, but in case you do not find the info that you want, you can always touch base with us, as our client support team is working 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled a detailed online knowledge base for all our current and potential customers, so in case you order a semi-dedicated server account from us, you’ll be able to find any information that you’re looking at any time. We’ve got an immense number of educational articles, which will help you understand better what is happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our elaborate tutorials will help you accomplish anything you like – extract files from an archive, import a MySQL database, forward a domain, and so on. In addition, we also have troubleshooting guidelines, which will enable you to discover what spurs a specific problem and the viable solutions for it. In case you are not able to send e-mail messages or your domain name opens an HTTP 500 error message, for instance, you can refer to our knowledge base and rectify the issue momentarily. The articles can be accessed through any Control Panel section, as well as through the all-encompassing Help section.